Last updated: June 22, 2026
This is a placeholder Privacy Policy provided as a starting point. It is not legal advice — have it reviewed by a qualified attorney before relying on it for a live launch, especially regarding GDPR/CCPA obligations relevant to your customer base.
HexSales ("we", "our") collects account information you provide (name, email, business details), conversation data from your connected WhatsApp, Messenger, and Instagram channels (via the Meta Cloud API), and usage data such as AI calls, messages sent/received, and billing events.
We use collected data to operate the AI sales agent on your behalf, generate analytics and lead scoring, process payments via Stripe, and provide customer support. We do not sell your data to third parties.
We rely on Supabase (database/auth), OpenAI (AI chat, transcription, text-to-speech), Meta Platforms (WhatsApp, Messenger, Instagram messaging), and Stripe (billing) to operate the service. Each provider processes data under their own privacy terms.
Conversation and lead data is retained for as long as your account is active. You may request deletion of your account and associated data by contacting us.
We use industry-standard practices including encrypted connections, row-level security on stored data, and signed webhook verification to protect your information.
Questions about this policy can be sent to salahbnd0@gmail.com.